1. We have children. Should we get a Family Membership?
If your children are under six, they get in for free. A single parent or a couple in which only one partner intends on visiting the Gallery may wish to choose an Individual Membership.
For those families with teenage children who prefer to attend alone or with friends instead of with family, a Family Membership would be the best fit as you can have two adults and up to four minors (ages 13-18) all with their own Member cards.
2. Can my teenager attend alone if we have a Family Membership?
A Family Membership entitles you to up to four cards for minors living in the same household as the primary Member. Of course, you are welcome to make your teenager the second cardholder on your Family Membership if there is no second adult in the household—either option will enable them to bring friends or siblings, who are also minors, with them for free.
3. Who qualifies as a student?
Anyone with a valid student ID from a post-secondary institution is able to purchase a Student Membership. Teenagers between the ages of 13-17 years, who are in public school, may also purchase a Student Membership.
4. How does the student punch card work?
Every Student Membership (new or renewed) comes with a punch card that entitles the Member to three free AGA talks and lectures during the course of the Membership. The free tickets can be used in any way, which means as a Student Member, you can use all three tickets for one lecture to bring friends or one ticket per lecture to attend on your own. You can even give your tickets to another person. Tickets must be booked at AGA Member & Guest Services, and the punch card must be presented at the time of booking. The punch card expires when the Membership expires; any unused free tickets cannot be carried over to the new Membership. Lost cards cannot be replaced.
5. Who qualifies as a senior?
The AGA recognizes anyone 65 years or older as a senior.
6. I am a senior but my spouse is not yet 65. Can we get a Senior Couple Membership?
As long as one of you is 65 years or older and you are living in the same household, you can buy a Senior Couple Membership.
7. What if I want to renew my Membership early?
AGA Memberships can be renewed at anytime. If you renew before your expiry date, you will receive a $10 gift card to use at Shop AGA, and your existing expiry date will be extended by one year. You will never sacrifice time on your Membership for renewing early.
8. What if I want to change categories of Membership partway through the year?
If you wish to upgrade your Membership to a different category within the first six months of Membership, you will pay only the difference between your original dues and the dues of the new Membership category. If you want to upgrade within the last six months of your Membership, you will pay the entire upgraded Membership dues, and your expiry date will be extended by one year.
If you wish to downgrade your Membership, you may do so at any time; however, no refunds will be given.
9. What is the refund policy for Memberships?
AGA Memberships are non-refundable except in the case of Gift Membership, which can be either refunded or transferred to another individual at the same level, but only within 30 days of purchase.
For any other questions, to update your contact information, or to have your online account unlocked or your password reset, please contact the Member and Guest Services Manager, Maddy Gormley at firstname.lastname@example.org or 780.392.2464.